Better technology.
Chosen by insurance people.
InsureRecord connects insurance organizations with proven technology for the problems that matter most — backed by decades of real-world insurance experience.
Randy Frankel
Founder, InsureRecord
Frankel & Associates Insurance Services, est. 1988
The problem isn't finding more software.
Insurance organizations are approached by technology vendors constantly. Every one of them arrives certain that their product is the answer.
The hard part is knowing what is actually worth adopting — what survives contact with a real book of business, a real service team, and a real renewal cycle.
InsureRecord starts with the insurance problem, not with technology looking for somewhere to be sold.
A disciplined process, run by practitioners.
Find the expensive problem
We focus on problems that materially affect revenue, risk, labor, coverage, claims, compliance, or operations.
Find proven technology
We look for established solutions with real customers and demonstrated value rather than building experimental technology ourselves.
Vet it like insurance people
We evaluate whether it actually works inside real insurance workflows and, whenever possible, test it before recommending it.
Prove the value
Where possible we begin with a controlled diagnostic, pilot, or sample rather than asking for a major commitment up front.
Bring in the technology partner
The technology company provides the software, expertise, implementation, and support. We make the right connection and move it forward.
Randy Frankel
Founder, InsureRecord
Frankel & Associates Insurance Services, est. 1988
35+ years inside insurance.
Randy Frankel founded Frankel & Associates in 1988 and has spent decades working directly with businesses, carriers, brokers, and insurance professionals.
InsureRecord was built around a simple principle: technology should earn the trust of insurance professionals before they are asked to trust their businesses to it.
Randy's background and philosophy“Would I recommend this to another insurance professional if I weren't being paid to?”
Problem areas under active research.
These are categories we are studying — not a catalog of offerings. We publish a solution only once it has been vetted and a technology partnership is real.
Commercial coverage intelligence
Gaps, misclassifications, and stale coverage that surface only after a loss.
E&S and compliance
Surplus lines filings, diligent search, and documentation that carry real penalty risk.
Claims intelligence
Claims outcomes shaped by information nobody had time to read closely.
Commercial distribution
Producers spending their week on accounts that were never going to bind.
Underwriting
Submission triage and risk selection that still runs on manual review.
Insurance operations and workflow
Service work absorbing headcount that should be serving clients.
Sophisticated insurance organizations.
Our work is relevant wherever an expensive insurance problem meets the capacity to act on it. We don't claim clients in every category — we tell you plainly where we've done the work.
- Commercial brokerages
- Specialty wholesalers
- MGAs and MGUs
- Agency networks and aggregators
- Insurance service organizations
- Carriers
Have a problem worth solving?
Tell Randy what's costing you money. If we know technology that solves it, we'll say so. If we don't, we'll say that too.
randy@insurerecord.comTechnology company? See how we work with partners.